Terms of Service
The rules of engagement — what we provide, what it costs, who owns what, and what we will not promise you.
1. Agreement
These Terms govern your use of hypermindlab.in and any services you purchase from Hypermind Lab Private Limited. By using this site or engaging us, you accept them.
Corporate engagements are additionally governed by a signed proposal, statement of work or master services agreement. Where that document and these Terms conflict, the signed document wins.
2. What we provide
Training, consulting and scriptwriting services, and self-paced online courses. Specifically: sales mastery training, communication and public speaking training, script and pitch design, SDR and BDR training, account management training, AI skills training, and sales and AI consulting.
Scope, dates, attendee numbers and fees for any engagement are set out in the proposal for that engagement, not on this page.
3. Intellectual property
All curriculum, frameworks, slides, workbooks, scripts, recordings and written material we produce remain the intellectual property of Hypermind Lab. This includes the MIRROR, SPEAK and SCRIPT systems and all 26 courses.
When you buy a course or attend a programme you receive a personal, non-exclusive, non-transferable licence to use the material for your own professional development, or your organisation's internal use where we have agreed that in writing. You may not:
- Share, resell, sublicense or publish the material;
- Record sessions without our prior written agreement;
- Use the material to deliver training to third parties, or to build a competing programme;
- Remove attribution or present our frameworks as your own.
Your materials stay yours. Deal data, pricing, customer information and documents you share with us during an engagement remain your property and your confidential information.
Scriptwriting output. On full payment, ownership of the final delivered script or narrative transfers to you. The underlying SCRIPT method does not.
4. Confidentiality
Engagements routinely expose us to live pipelines, pricing and named customers. We treat all of it as confidential, will not disclose it, and will not name you as a client or use your logo without your written permission. This survives the end of the engagement.
We ask the same of participants regarding material shared by others in a room.
5. Fees, invoicing and taxes
Published prices are indicative and exclusive of GST unless stated otherwise. Fees for a specific engagement are those in the signed proposal.
- Corporate engagements: 50% on signature, 50% on completion unless the proposal says otherwise.
- Invoices are payable within 15 days.
- GST is charged at the applicable rate and a compliant tax invoice is issued.
- Travel, accommodation and venue costs for out-of-city delivery are billed at actuals and agreed in advance.
- Overdue amounts may attract interest at 1.5% per month.
6. What we do not promise
We would rather be direct about this than bury it.
We do not guarantee revenue outcomes. Training changes what people know and can do; whether that converts into revenue depends on your market, product, pricing, management and how seriously the reinforcement layer is run — most of which sits outside our control.
What we do commit to: delivering the agreed scope, to the agreed standard, on the agreed dates, and measuring against a baseline we set with you before we start. If we fail to deliver the scope, the refund terms apply.
Nothing on this website is legal, financial or investment advice. The business case studies we publish are educational and use dated, sourced figures.
7. Your responsibilities
- Provide accurate information at intake — a diagnostic built on inaccurate inputs produces an inaccurate diagnosis.
- Ensure attendees are available and can participate for the agreed duration.
- Provide a suitable venue and equipment for in-person delivery, unless we have agreed to arrange it.
- Obtain any internal consents needed before sharing customer or employee data with us.
8. Third-party platforms
Self-paced courses are currently sold and delivered through third-party platforms. Purchases made there are governed by that platform's terms and its refund policy, not ours. We do not control their pricing, promotions or availability.
This site links to third-party websites. We are not responsible for their content or practices.
9. Limitation of liability
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with an engagement is limited to the fees actually paid to us for that engagement.
We are not liable for indirect, incidental, special or consequential loss, including loss of profits, revenue, business, goodwill or anticipated savings.
Nothing here limits liability for fraud, wilful misconduct, or anything that cannot be limited under Indian law.
10. Cancellation and termination
Cancellation, rescheduling and refunds are covered in the Refund & Cancellation Policy, which forms part of these Terms.
Either party may terminate an engagement for material breach that is not remedied within 15 days of written notice. On termination you pay for work delivered up to that date.
11. Governing law and disputes
These Terms are governed by the laws of India. The courts at Mumbai, Maharashtra have exclusive jurisdiction.
Before litigating, both parties agree to attempt resolution in good faith through direct discussion for 30 days. Write to hello@hypermindlab.in.
12. Changes
We may update these Terms. The version in force for an engagement is the one published when the proposal was signed. Continued use of the website after an update means you accept the revised Terms.